guide reset

You can make an attempt to free the printhead by doing the following;

1. With the power off, open the top cover.
2. Turn the power on and as the unit attempts to perform the initial test cycle, gently pull on the carriage assembly to see if it will move to the left. If you get no response. Turn the power off.
3. Now, turn the power on and gentley push on the carriage assembly to the right in an attempt to take the pressure of the of carriage and free the jam.

If neither of these work, then you are left with no other choice than to take the printer apart and get at the locking mechanism and free the carriage so it can move away fromt he purge unit and help you to locate the probable jam in the purge unit.

instruction to reset Canon MP800, MP820, MP810, MP830, MP960, MP970

1. Start with printer off
2. Press and hold resume Button (triangle in the circle) and click “Power” button. green led should be on
3. While holding the Power button, release the Resume Button.
4. Without releasing the Power Button, click “Resume” button for two times and release Both Buttons.
5. Click “Resume” for four times then soon click “Power” button, to confirm the selected action (reset counter absorber).
6. Turn off the printer and turn on again