guide reset

Print Job Never Prints

If you send a print job and printer is not working, check the following things:

a) Is the printer turned on?
b)
c) All the cable are in working condition.

d) There is no problem is power source.

If every thing is well, the next step is to check the print sever print spooler status.

The print spooler is the hard disk space reserved for channeling print jobs from the PC to the printer. You can check the spooler status by two methods:

1. Click Start, Control Pannel, Printer and Faxes, and double click the printer icon.
2. Click the tiny printer icon in the system tray. This icon will be mostly there if print is failed to print.

The print spooler windows shows all the pending jobs. You can delete, start or pause jobs.

Print spoolers can overflow or become corrupt because of a lack of disk space or too many print jobs in the queue. The Printers window shows all the pending print jobs and enables you to delete, start, or pause jobs. The best answer is usually to delete the print jobs and try again. You might also run into a situation where the print jobs seem to spool, but then just vanish or “despool” as the jargon goes. The print spooler shows print jobs for a brief moment, but then nothing prints. Check the printer driver. An incorrect driver for the attached printer can cause this issue.

Incorrect Page Size

A print job that comes out sized incorrectly usually points to a user mistake in setting up the job. Check the Print dialog box for incorrect print parameters. Also check the Page Setup option in the relevant application. Make sure the user is setting up the page properly. If you know the page is set up correctly, recheck the printer drivers. If necessary, uninstall and reinstall the print drivers. If the problem persists, the printer’s print engine may be causing the trouble, but that is a possibility only when you continually get the same strangely sized printouts using a number of different applications.

Garbage Characters in Printout

Misaligned or garbage printouts invariably point to a corrupted or incorrect driver. Make sure you’re using the appropriate printer driver and then uninstall and reinstall the driver. If the problem persists, it’s possible that you’re asking the printer to do something it cannot do. For example, you might be printing to a PostScript printer with a PCL driver. Check the printer type to verify you haven’t installed the wrong type of driver for that printer. Try some of these diagnostic avenues:

• Make sure the printer cables are attached firmly and haven’t become loose.

• Turn off the power to the printer, and then turn it on again.

• To check the basic communication between the PC and the printer, try printing a plain text file—Notepad is excellent for that.

• Restart your computer. Many Windows and application problems can

be resolved simply by restarting your system.

• Reinstall your printer drivers. Drivers occasionally become corrupted and might need reinstalling.

• Check your resource settings for the parallel or USB port to verify no resource conflicts exist.

• Connect the printer to a different computer. If the printer continues producing garbage characters on the second computer, you know the problem lies within the printer.

• Try printing a smaller document. If you can print a smaller document, the problem may be insufficient memory in the printer. Insufficient memory can be remedied by adding more RAM to the printer.

Printer Not Responding

If the printer isn’t responding, check the easy things, first make sure the printer is turned on and the cables are securely and correctly attached. Make sure the printer is online. Make sure the application you’re printing from is sending the print job to the correct printer .Make sure you have the correct print driver installed for the printer. Try to print a test page. Try attaching the printer to a new computer. If nothing works, your printer might have to go to a printer repair facility.

Even Brother Printers and Brother Ink cartridges are prone to offering a user a set of problems. After all, there are electronic machines and hence are liable to show problematic instances. The fact remains, however, that these problems could be solved easily and without you taking the printer to a service center. All you need to do is to use a few troubleshooting tricks.

Ink Runs Out Quickly
You have just changed your empty cartridge or have got it refilled. But once more, you find that your cartridge has run out of ink. The cause of this problem is not too hard to find. Brother printers are famous, in this case let’s just say ‘infamous’ for continuously cleaning the inkjets. Hence, they end up wasting a lot of ink. You need to keep this fact in mind. At the end of the day this is one of the positives of the Brother printers as the print head of the cartridges is less liable to get clogged or jammed.

Sudden Stoppage of Printer
Without any warning your printer chooses to stop working. The first thing that you must do in cases like these is to think about the kind of changes that you might have made to your system recently. These changes might not be compatible with your printing settings, giving rise to this problem. For example, if you had a Windows XP operating system installed on your system when you installed the printer and now have up-graded it to Vista, the driver of the printer might not be compatible with the latest version of the OS. This problem will be solved by downloading a different driver that will be fully compatible with the new Operating System that you have downloaded.

Smudging
If your printout has vertical smudges, then you have a problem. This problem is related to the Brother Ink cartridges. The first reason for this could be that they are low on ink. The other reason could be that the drum has worn down, through constant usage. Now, you need to decide whether you want to replace the drum of the printer, which is quite expensive, or you want to buy a whole new printer altogether.

The Error Message Problem
If you are a regular printer user, you might have been frustrated one time or the other by the number of printer error messages popping on the screen, one after the other! This is yet another problem with respect to Brother Printers. The best thing for you to do in this case would be to read the printer manual and basically understand what the error messages are tying to tell you. Also, read the error message carefully, and know what is wrong with the printing process. At times, all it requires for a solution is to restart the printers and its process. There are a varied number of errors that a printer is prone to, and most of these have been addressed in the printing manual.